Terms of service

TERMS OF SERVICE

 

Last updated: [FECHA DE ACTUALIZACIÓN]

 

  1. OWNER INFORMATION
  2. This website is owned by:
  3. - Company name: [NOMBRE LEGAL / RAZÓN SOCIAL]
  4. - Tax ID (NIF/CIF): [NIF/CIF]
  5. - Registered address: [DIRECCIÓN COMPLETA]
  6. - Contact email: [EMAIL DE CONTACTO]
  7. - Phone: [TELÉFONO DE CONTACTO]
  8. - Registration details: [DATOS DEL REGISTRO MERCANTIL, IF APPLICABLE]

2. PURPOSE AND SCOPE OF APPLICATION

These Terms of Service (hereinafter, "Terms") govern the access, navigation, and use of the website khultos.com, as well as the commercial relationships established between KHULTOS and the users or customers (hereinafter, the "Customer") through it.

 

3. ACCEPTANCE OF THE TERMS

Access to and use of the website confers User status and implies full and unreserved acceptance of each and every one of the provisions included in these Terms. If the User does not agree with them, they must refrain from using the website.

 

4. CAPACITY TO CONTRACT

To place orders at KHULTOS, it is necessary to be of legal age (18 years) and have the legal capacity to contract in accordance with Spanish legislation.

 

5. PRODUCTS AND PRICES

5.1. The products offered on the website, along with their features and prices, appear on screen.

5.2. All indicated prices include VAT and other applicable taxes in accordance with current Spanish regulations.

5.3. Shipping costs will be calculated and communicated to the Customer before completing the purchase process.

5.4. KHULTOS reserves the right to modify prices at any time, although products will be invoiced at the price in force at the time of order confirmation.

 

6. PURCHASE PROCESS

6.1. To make a purchase, the Customer must select the products, add them to the cart, and complete the payment process.

6.2. Once the order is confirmed, the Customer will receive a confirmation email.

6.3. The contract will be considered completed from the moment KHULTOS confirms acceptance of the order.

 

7. PAYMENT METHODS

The following payment methods are accepted: credit/debit card (Visa, Mastercard), [OTROS MÉTODOS DE PAGO: PayPal, Bizum, bank transfer, etc.]. Bank details are processed through secure payment gateways.

 

8. SHIPPING AND DELIVERY

The conditions, terms, and costs of shipping are detailed in our Shipping Policy, which is an integral part of these Terms.

 

9. WITHDRAWAL, RETURNS, AND REFUNDS

The Customer has a period of 14 calendar days to exercise the right of withdrawal, under the terms set forth in Royal Legislative Decree 1/2007. The conditions are detailed in the Return and Refund Policy.

 

10. LEGAL WARRANTY

The products sold come with the legal warranty provided for in RDL 1/2007. To enforce it, the Customer must keep the invoice or proof of purchase and report the lack of conformity to [EMAIL DE CONTACTO].

 

11. INTELLECTUAL AND INDUSTRIAL PROPERTY

All content on the website (texts, images, trademarks, logos, designs, code, etc.) is the property of [NOMBRE LEGAL / RAZÓN SOCIAL] or of third parties who have authorized its use, and is protected by Spanish and international legislation on intellectual and industrial property. Its reproduction, distribution, or transformation is prohibited without express authorization.

 

12. LIABILITY

KHULTOS is not responsible for damages arising from improper use of the website, the presence of viruses, or any possible interruptions, errors, or omissions that may occur, without prejudice to the liability that may be legally required.

 

13. DATA PROTECTION

The personal data provided by the Customer will be processed in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), as detailed in the Privacy Policy.

 

14. MODIFICATION OF THE TERMS

KHULTOS reserves the right to modify these Terms at any time. The modifications will be applicable from their publication on the website.

 

15. PARTIAL NULLITY

If any clause of these Terms is declared null or inapplicable, the rest will remain valid and applicable.

 

16. APPLICABLE LAW AND JURISDICTION

These Terms are governed by Spanish law. For the resolution of any dispute, the parties submit to the courts and tribunals of the consumer's domicile, in accordance with applicable consumer regulations.

 

17. ONLINE DISPUTE RESOLUTION

In accordance with Regulation (EU) 524/2013, we make available to the Customer the European online dispute resolution platform, accessible at: https://ec.europa.eu/consumers/odr